For orders within Lithuania, we employ DPD services with a fixed rate of 7 EUR. For other European destinations, the shipping options are DHL Economy Select at 17 EUR and DHL Express at 32 EUR. Final shipping costs and estimated delivery times are calculated during checkout. Standard delivery – 5 to 7 business days, Express – 1 to 3 business days.

Our primary shipping services cover Europe through reliable carriers such as DHL Express and DPD. For potential customers outside Europe, please contact us at orders@berlisi91.com. We will discuss availability, applicable taxes, and tailored shipping rates.

Customers have the right to return their orders within 14 days of receipt, in line with applicable Lithuanian and EU regulations. To initiate a return, customers must send an email to returns@berlisi91.com.

Upon receipt of a returned item, it is our standard practice to undergo a thorough review and verification process. Typically, the duration for this procedure is up to five business days before any further actions are initiated.

Please be informed that once an order is set for shipping, modifications or cancellations are not permissible. However, if you wish to make changes to your order prior to receiving the shipping confirmation email, we kindly ask you to contact us at orders@berlisi91.com.

Berlisi accepts Visa, MasterCard, American Express, Discovery  and Apple Pay. Transactions are securely processed through Stripe, a platform known for its high safety standards and strong security measures, ensuring the protection of your financial details.

For optimal fit and satisfaction, it’s imperative to reference our comprehensive sizing guide and ensure accurate measurements are taken. This is especially important given that our brand adheres to our own sizing standard.

At Berlisi, we prioritize high standards in both production and material quality. We place a significant emphasis on using predominantly natural materials that are devoid of toxic metals and harmful substances. While these practices represent our commitment to eco-conscious production and align with some principles of sustainability, we recognize that sustainability in the fashion industry is comprehensive and multifaceted. We continually strive to assess and enhance our practices to further align with sustainable and ethical standards in all areas of our business.

To ensure the longevity and preserve the quality of our garments, it is essential to closely follow the care instructions provided on each garment’s tag. It’s important to treat the garments as they are intended to be treated to maintain their original condition. For a more detailed understanding and additional insights, we recommend referencing our ‘Care Guide’ section.